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From the Screen to your Living Room - The Dino Dana collection is here
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Shipping & Handling

⚠️ We are currently receiving a giant stampede of orders. 🦏🐅🐘. Delivery of your awesome new toys could take longer than usual.

🙏 So, please order early and check your Order Status for updates.

Order Processing

Safari Ltd’s dedicated Customer Care team works hard to process orders, so any order placed before 12pm EST is usually processed within 24 hours after we receive it. This means that the product has been sorted, boxed, and is ready to be shipped to you. Any order or request placed after 12pm from Monday through Friday (our facility is closed on weekends) will not be processed until the following business day.

Fulfillment Hours of Operation

  • Monday - Friday: 8:00 AM to 4:00 PM EST
  • Saturday & Sunday: CLOSED

Order Cancellations

Our system begins processing orders minutes after they are placed, so you will have to be as fast as a cheetah to cancel it in time...

Order cancellation requests can only occur during normal business hours through our websites LIVE CHAT, this way our customer care team can check the real-time status of your order and let you know if it can be canceled or not.

Order Edits

Once an order has been placed it cannot be edited. We are not able to update quantities, add or remove items, or update the shipping address.

Please review your purchase before submitting your order to ensure billing/shipping address and quantities ordered are correct.

Preferred Shipping Method

Safari LTD chooses the preferred method of shipping for APO/FPO addresses and P.O. Boxes.

Please ensure recipient listed in the Shipping Address field is physically located at the base to avoid returned package and $7.99 shipping fee.

The use of any courier service outside of FedEx Flat Rate is up to Safari Ltd’s discretion on standard (ground shipping) retail orders.

Shipping Within the United States

All standard retail U.S. orders (ground shipping) totaling $50 or more (after discounts applied and taxes are not included) will receive FREE shipping and handling. Excludes AK, HI and other non-contiguous U.S. locations.

All standard retail U.S. orders under $50 (not including taxes) will be charged a flat rate shipping and handling charge of $7.99.

Estimated Shipping Times Map: 

Safari Ltd. Shipping Speed Map

Shipping to AK, HI and other non-contiguous U.S. Locations

If the shipping quote Safari Ltd. receives is over the $7.99 flat rate, the customer will be notified and be charged the difference before we ship the order.

Shipping Outside of the United States

Safari Ltd currently offers shipping to Canada for our entire catalog. We currently ship via International FedEx Ground to Canada. Shipping times are 8-10 shipping days and brokerage is included in the shipping costs.

Shipping rates to Canada are as follows:

Orders under $189.99 USD are charged a flat rate of $30.00

Orders over $189.99 USD SHIP FREE!

Aside from Canada, Safari Ltd does not currently ship outside of the United States of America. For a list of our official international distribution partners, see here: International Partners

APO and FPO Addresses

Safari Ltd ships to APO and FPO Military addresses  

During the checkout process, select one of the below options in the “State” dropdown menu.

  • Armed Forces Americas
  • Armed Forces Europe
  • Armed Forces Pacific

Shipping is via USPS Priority Mail.

Delivery time is typically within 5 to 7 business days.

Purchases over $50.00 qualify for Free Shipping Year Round.

Active military and veterans also qualify for our 30% “Our Heroes” discount.

Learn more by checking out our discount page at: https://www.safariltd.com/military