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Please contact us via email at Fans@safariltd.com or by phone at 1-800-554-5414. Please have your order number available to expedite service.
Please click here to create your account and join Safari Ltd® as a retailer.
All retail orders that are $30 and up with a U.S. shipping address receive free shipping! Orders under $30 receive a flat rate shipping and handling cost of $9.99. Shipping to international addresses is currently not available at this time.
Safari Ltd® products are recommended for children 3 years and older.
To contact us please email Fans@safariltd.com
If you cannot find a particular figurine in our online store, then the figurine has been retired. You may want to contact your local retailers or look on amazon.com to try and find the retired figurine.
We encourage your suggestions on new products. We will add your suggestion to the inspiration list. Please click here to submit your suggestions.
For over 30 years, our products have been laboratory tested and have met all lead safety requirements. Safari Ltd® is proud to announce that all our products are phthalate and lead free. What are Phthalates? Phthalates are softening agents added to PVC that can be harmful to children. Our products are also in compliance with the new safety requirements put forth by the CPSIA on August 14, 2008.
Our products are made of ultra-durable plastic materials, but they are not invincible! To keep them in top shape, please avoid leaving our figurines to bare the elements of nature.
Storing your figurines properly will help prolong their lifespan for years to come. Ideally, all of our toys would find homes in toy chests, closets, or other storage spaces that are cool, dry, and tucked away from the elements. This will ensure that their colors stay vibrant and that they do not become warped or damaged.
Our toys would also thrive being displayed indoors on desks, shelves, or other cool, dry locations.
Our toys are made of durable, flexible, non-toxic materials that can be hand-washed with a clean sponge or cloth, dish soap, and water. After rinsing, allow the toy to air-dry or gently wipe it down with a cloth towel—it should be good as new!
For a deeper cleaning, you can place our figurines securely in the top rack of your dishwasher. Remember to opt out of heat drying!
In order to avoid damaging the paint on the product, please avoid using abrasive soaps, sponges, or other cleaning tools.
Luckily, our figures are made with pliable plastics, meaning that they can be bent back into shape! You can correct almost any of our figurines by using your hands to gently reshape the bent pieces. They should return to their original state in no time.
Safari Ltd® supports ecologically sound practices that encourage sustainability. We believe that every business and household can contribute to the slowing down of global warming. At Safari Ltd® we engage in green business practices by: