1. What is Shopatron?
The Shopatron network makes shopping more convenient for shoppers and can help retailers increase their business. While the Internet has made it easier to learn about products you need (by going to a manufacturer's website), it hasn't always made it easier to buy the products Online (because we want to support our retailers, not compete with them). The Shopatron network was developed to help. Once you have located the replica(s) you want to order on our website, you may order from our Shopatron-enabled catalog and get your order after. After placing your order Online, an authorized retailer fills and ships your order. One of this retailer's responsibilities is to offer great support and after-sale service. Each authorized retailer must meet strict service-quality standards to ensure that you have a satisfying experience every time you buy using the Shopatron network. Lastly, you know how important it can be to support local retailers. We're happy to say that the Shopatron network fully supports the local shops you rely on. After they are signed-up onto the Shopatron network, they can start sending orders as authorized Shopatron retailers to customers like you.2. What do I do if there is a problem with my Online order through Safari Ltd.® Shopatron store?
Please contact Shopatron via email at support@shopatron.com or by phone at 877.412.SHOP (7467) or 805.547.8368, or you can submit a support ticket Online here: http://ecommerce.shopatron.com/en/support. Please have your order number available to expedite service.
3. How do I become a Safari Ltd.® Retailer?
Please visit our wholesale customer site to learn all about it.4. What are the age recommendations for Safari Ltd.® replicas?
Safari Ltd.® products are recommended for children 3 years and older. 5. How do I contact Safari Ltd.®?
Please click here to contact us. 6. How do I find a retired replica?
If you cannot find a particular replica in our Online store, then the replica has been retired. Since our Online sales are fulfilled through Shopatron, and the Shopatron network consists of individual retailers throughout North America, who may have the retired replica in stock. There is no guarantee that you will find the retired replica through Shopatron, but it's a good place to look. 7. Product Suggestions
We encourage your suggestions on new products. We will add your suggestion to the inspiration list. Please click here to submit your suggestions. 8. What does Safari Ltd.® do with my contact information?
Safari Ltd.® will never sell or share your contact information. For a complete overview of our Privacy Policy, please click here.9. Does Safari Ltd.® safety test their products?
For over 25 years, our products have been laboratory tested and have met all lead safety requirements. Safari Ltd.® is proud to announce that all our products are phthalate free.
What are Phthalates? Phthalates are softening agents added to PVC that can be harmful to children. Our products are also in compliance with the new safety requirements put forth by the CPSIA on August 14, 2008. 10. Safari Ltd.® has gone “Green”
Safari Ltd.® supports ecologically sound practices that encourage sustainability. We believe that every business and household can contribute to the slowing down of global warming. At Safari Ltd.® We engage in green business practices by: - Providing educational information about the fragility of the earth’s ecosystems and endangered wildlife
- Using recycled paper whenever possible to prevent useless destruction of our forests
- Minimizing the use of paper by maintaining digital files
- Recycling all plastics, cans and paper
- Shutting off lights when not in use
- Establishing zero landscaping to reduce lawn mower emissions
- Reducing excessive packaging to save trees
- Discouraging the use of plastic water bottles and styrofoam cups
For more information in regards to Safari Ltd.® green practices please click here.
















